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Powerful AI Features

Everything You Need to
Automate Customer Support

Powerful features that transform your website into a 24/7 sales machine. No coding required, no complex setup—just results.

Automation Features

Automate Everything

Let AI handle the heavy lifting while you focus on growing your business

Automatic Website Crawling

AI automatically discovers and learns from every page on your website without manual input

  • Crawls entire site structure in minutes
  • Detects new pages and updates automatically
  • Works with any CMS or platform
  • Respects robots.txt and site permissions

Smart Product Extraction

Automatically identifies and catalogs all products with prices, descriptions, and variants

  • Shopify & WooCommerce optimized
  • Extracts product specs and features
  • Tracks inventory and availability
  • Understands product relationships

24/7 Customer Support

Never miss a customer query with round-the-clock AI assistance

  • Instant responses in any timezone
  • Handles unlimited conversations simultaneously
  • No breaks, no holidays, no downtime
  • Reduces support costs by up to 80%

Real-Time Knowledge Updates

AI automatically stays current with your latest content and product changes

  • Scheduled automatic re-crawls
  • Instant updates via API webhooks
  • Detects price and inventory changes
  • Always provides accurate information
AI Intelligence

Advanced AI Capabilities

Powered by cutting-edge machine learning and natural language processing

Natural Conversations

AI understands context, intent, and nuance to provide human-like responses that feel natural and helpful.

NLP Context-Aware

Smart Recommendations

AI suggests relevant products based on customer needs, browsing history, and conversation context.

Personalized ML-Powered

Multi-Language Support

Communicate with customers in 95+ languages with automatic translation and localization.

95+ Languages Auto-Detect

Continuous Learning

AI improves with every interaction, learning from successful conversations to get better over time.

Self-Improving Adaptive

Sentiment Analysis

AI detects customer emotions and adjusts tone accordingly, escalating frustrated customers to human agents.

Emotion-Aware Smart Escalation

Brand Voice Matching

Train AI to match your brand's unique tone, style, and personality for consistent customer experience.

Customizable On-Brand
Human Handoff

Seamless AI to Human Transfer

When AI reaches its limits, it intelligently transfers conversations to your team with full context—no customer frustration, no repeated questions.

Smart Escalation

AI recognizes when human intervention is needed and notifies your team instantly via dashboard, email, or Slack.

Full Context Transfer

Your team receives complete conversation history, customer details, and AI's analysis—no need to ask customers to repeat themselves.

In-App Chat Interface

Continue conversations directly in AgentBest.ai dashboard with real-time messaging, file sharing, and customer info at your fingertips.

Team Assignment

Route conversations to specific team members based on expertise, availability, or department automatically.

Average Resolution Stats

87%
Resolved by AI
13%
Need Human Help
AgentBest.ai Dashboard
New Handoff Request
Customer needs human assistance
Sarah Johnson
sarah@email.com
Priority
Conversation Duration: 4 min 32 sec
Messages Exchanged: 12
Customer Sentiment: Frustrated
Topic: Custom Order
CONVERSATION HISTORY
How can I help you today?
I need a custom engraving on a product
I'll connect you with our team for custom orders
Integrations

Connect Everything

Seamlessly integrate with your existing tools and platforms

Shopify

E-commerce

Direct integration with product catalog, inventory, and orders

WordPress

CMS

Plugin available for easy WordPress site integration

Slack

Communication

Receive notifications and respond to customers via Slack

Email

Notifications

Email alerts for handoffs and important conversations

API Access

Custom

RESTful API for custom integrations and workflows

Zapier

Automation

Connect with 5,000+ apps via Zapier integration

Need a Custom Integration?

Our team can build custom integrations for your specific tools and workflows. Enterprise plans include dedicated integration support.

Contact Sales
Analytics & Insights

Track What Matters

Comprehensive analytics to measure performance and ROI

Conversation Metrics

Total Conversations
12,847
+23%
AI Resolution Rate
87.3%
+5%
Avg Response Time
2.3s
-0.4s
Customer Satisfaction
4.8/5
+0.3

Revenue Impact

AI-Attributed Revenue
$47,293
+31%
Conversions Assisted
1,284
+18%
Conversion Rate
12.4%
+2.1%
Avg Order Value
$36.84
+$4.20

Additional Analytics Features

Topic Analysis

See what customers ask about most

Customer Journey

Track paths from chat to conversion

Peak Hours

Identify busiest conversation times

Export Reports

Download detailed analytics reports

Security & Compliance

Enterprise-Grade Security

Your data and your customers' data are protected with industry-leading security measures

256-bit Encryption

All data encrypted at rest and in transit using military-grade AES-256 encryption.

GDPR Compliant

Fully compliant with GDPR, CCPA, and international data protection regulations.

SOC 2 Type II

Independently audited and certified for security, availability, and confidentiality.

Role-Based Access

Granular permission controls to limit data access to authorized team members only.

Data Retention

Customizable data retention policies with automatic deletion after specified periods.

Regular Audits

Continuous security monitoring and regular third-party penetration testing.

Ready to Experience
All These Features?

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